At this stage, BYD is actively expanding its presence across the United Kingdom. Following strong regional sales, the company has announced a nationwide network of 138 Approved Repairers to support its growing fleet of electric and plug‑in hybrid vehicles.
BYD says this national repair network was established in partnership with Vizion Network, a specialist in vehicle repair and service coordination. The network brings together BYD‑trained technicians, access to genuine BYD parts, and factory‑approved repair methods to ensure vehicles are repaired according to manufacturer standards.
The Approved Repairer initiative is designed to provide owners with confidence that their BYD will be serviced by technicians who understand the specific needs of modern electric powertrains and DM‑i hybrid systems. By centralizing training, parts supply and approved repair procedures, BYD aims to reduce repair times and maintain high quality across accident and collision repairs.
This program complements BYD’s existing ownership benefits, which already include a six‑year vehicle warranty and up to four years of complimentary roadside assistance. Together, these offerings form a broader ownership package intended to give customers peace of mind from purchase through long‑term ownership.
Key elements of the Approved Repairer network include:
- BYD‑trained technicians: Repairers are trained to follow BYD’s factory repair standards for electric and hybrid systems, bodywork and safety features.
- Genuine parts: Approved facilities use genuine BYD components to preserve vehicle safety, performance and warranty compliance.
- Approved repair methods: Repair processes are aligned with manufacturer guidance to ensure repairs meet the same standards used at BYD‑authorized facilities.
- Nationwide coverage: With 138 locations across the UK, BYD aims to offer convenient access to approved repair services in most regions.
For owners, the network should deliver faster, more reliable repairs after collisions or damage, and help protect resale value by ensuring repairs use authentic parts and certified procedures. It also supports BYD’s broader strategy of building a robust ownership experience as more of its vehicles join UK roads.
Bono Ge, Country Manager at BYD UK, highlighted the importance of the network and the company’s commitment to ownership support. He commented on how expansion of the repair network reflects BYD’s focus on customer confidence and post‑sale care:
This is another important milestone for BYD. As more BYD vehicles take to UK roads, one of our key priorities is getting our customers’ damaged cars back on the road as quickly as possible.
Customer confidence extends well beyond the moment a new vehicle is delivered. Our Approved Repair Network gives BYD owners access to repair specialists who understand our vehicles, our repair processes and the specific requirements of modern electric and DM‑i vehicles. It is another important step in delivering a high‑quality ownership experience.
Launching a dedicated repair network also helps BYD manage quality control across the vehicle lifecycle. Factory‑aligned repair centers can better diagnose issues, follow approved safety procedures for high‑voltage systems, and ensure that software or calibration tasks are carried out correctly after repairs. These elements are particularly important for electric and hybrid vehicles, where electrical systems, battery packs and advanced driver assistance systems require specialist knowledge and handling.
For prospective and existing BYD customers, the combination of a multi‑year warranty, extended roadside assistance and an approved repair network strengthens the ownership proposition. It reduces the friction involved in sourcing authorized repairs, minimizes the risk of substandard work, and supports overall vehicle safety and longevity.
As BYD continues to grow its footprint across the UK, the new Approved Repairer network represents a practical step toward establishing consistent service standards and reinforcing customer trust. The network is intended to scale alongside the brand’s sales growth, ensuring that repair capacity and expertise keep pace with the number of BYD vehicles in service.