Freedom Mortgage

Freedom Mortgage overview

Simplify how you make your monthly mortgage payment and manage your Freedom Mortgage home loan with our easy-to-use app. APP FEATURES • View your mortgage balance and current loan details • Pay your bill and manage recurring payments • Utilize the in-app help center for questions and tips • Go paperless, view, and download important documents • Stay in the know with push notifications • Get notified when a new statement is available • Never miss another opportunity to lower your rate • Rest easy with built-in security features • Log in with secure fingerprint or facial recognition • 24/7 fraud monitoring • Access protected by multifactor authentication ACCOUNT SETUP Freedom Mortgage offers you the option to make a one-time payment or set up recurring payments through our mobile app. Simply download the app and log in to your account or create a new account if you haven’t already set up your online access. Then, select One Time Payment from Account Details. On your first visit, you can set up your banking information. For subsequent payments, you can simply select that account for payment. Payments will be credited as of the date received, although payments made on a Saturday, Sunday, holiday, or after business hours may not post to your account until the next business day. APP SUPPORT Our Mobile app supports the following versions on Android devices: • Android – 8.0+ (Google no longer supports Android 7.0 due to security concerns) If you have trouble logging on, please contact our Customer Care representatives at 855-690-5900. We are available to assist you Monday through Friday 8 a.m. to 8 p.m., and Saturday from 9 a.m. to 2 p.m., Eastern Time. Scheduled Maintenance Mon-Sat : 11:00PM - 11:10PM ET, 2:00AM-2:10AM ET Sunday: 2:00AM - 6:00AM ET Freedom Mortgage is committed to fostering homeownership across the United States. We’ve helped more than 3 million customers become homeowners and have been family-owned and operated since 1990. Download our app now so you can securely manage and pay your Freedom Mortgage home loan, anytime, anywhere, with a simple tap of your phone screen. We’d love to hear your feedback! Email us at [email protected]. Android is a trademark of Google Inc. Freedom Mortgage and related trademarks are trademarks of Freedom Mortgage Corporation © 2022 Freedom Mortgage Corporation 951 Yamato Road, Boca Raton, FL 33431 United States | Lender NMLS ID: 2767 (www.nmlsconsumeraccess.org) Equal Housing Opportunity.